Terms of use Web site terms of
use
Please read these Terms of Use carefully before
using this website. By accessing or using this website, you agree to be bound
by these Terms of Use, together with any other terms and conditions that may
govern your access and use of specific parts of this website. If you do not
agree to be bound in this way, do not continue to access or use this website.
We may modify these Terms of Use at any time. Any such modifications are
effective and binding on you immediately from the time they are included on
this website.
This website www.truecall.co.uk is operated by trueCall Limited ("We").
Our registered office and main trading address is at 2 Old Palace Lane,
Richmond, Surrey TW9 1PG. Our VAT number is 927 1868 92.
Contracts
Please note that only contracts for the sale of
goods or services via this website may be concluded on our behalf by email.
Contracts for the supply of goods or services formed through our website are
governed by our terms and conditions of supply.
Warranty Disclaimer
This site and the materials and products on this
site are provided "as is" and without warranties of any kind, whether
express or implied. To the fullest extent permissible pursuant to applicable
law, trueCall disclaims all warranties, express or implied, including, but not
limited to, implied warranties of merchantability and fitness for a particular
purpose and non-infringement. trueCall does not represent or warrant that the
functions contained in the site will be uninterrupted or error-free, that the
defects will be corrected, or that this site or the server that makes the site
available are free of viruses or other harmful components. trueCall does not
make any warranties or representations regarding the use of the materials in
this site in terms of their correctness, accuracy, adequacy, usefulness,
timeliness, reliability or otherwise.
Encryption
Any email sent to or from us via this website and
any attachments will not be encrypted. They may therefore be liable to be compromised.
This is an inherent risk in relation to email. We do not, to the extent permitted by law, accept
any liability (whether in contract, negligence or otherwise) for any security breech
in relation to emails.
Accessing this website
Access to this website is permitted on a temporary
basis, and we reserve the right to withdraw or amend the service we provide on
this website without notice. We will not be liable if for any reason this
website is unavailable at any time or for any period.
From time to time, we may restrict access to some
parts or all parts of this website to users who have registered with us to use
certain services.
If you choose a password you must treat such
information as confidential, and you must not disclose it to any third party.
We have the right to disable any user identification code or password, whether
chosen by you or allocated by us, at any time, if we beleive you have failed to
comply with any of the provisions of these Terms of Use, or any other terms and
conditions that may govern your access and use of specific parts of this
website. You may only use this website for lawful purposes
and in particular (and without limitation) you may not use this website in any
way, or for any purpose, that is fraudulent or that breaches any applicable
local, national or international law or regulation.
Harassment in any manner or form on the site,
including via e-mail, chat, or by use of obscene or abusive language, is
strictly forbidden. Impersonation of others, including a trueCall or other
licensed employee, host, or representative, as well as other members or
visitors on the site is prohibited. You may not upload to, distribute, or
otherwise publish through the site any content which is libellous, defamatory,
obscene, threatening, invasive of privacy or publicity rights, abusive,
illegal, or otherwise objectionable which may constitute or encourage a
criminal offense, violate the rights of any party or which may otherwise give
rise to liability or violate any law. You may not upload commercial content on
the site or use the site to solicit others to join or become members of any
other commercial online service or other organisation.
Cookies
Cookies are software applications which are placed
onto the hard drive of your computer by websites. The aim of a cookie is to
track a user's navigation of a website and store the information on the user's
hard drive. This may make your visits to a website more productive by storing
and using information on your website preferences and habits.
We may track and process information and data in
relation to your use of this website using cookies. We will not pass on this
information to anyone except our officers, employees and contractors. Further,
we may use cookies to collect information about your computer, including where
available your IP address, operating system and browser type, for system
administration, services enhancements and to report aggregate information to
our advertisers, other third party service providers and interested third
parties. This is statistical data about our users' browsing actions and
patterns, and does not identify any individual. You can permanently disable cookies on your
computer by following the instructions at www.allaboutcookies.org, but disabling
cookies may reduce your ability to take advantage of all or some of the
features of this website. These instructions are currently as follows, although
you should check the website named above for the latest guidance:
If you are using Microsoft Windows Explorer
Data Protection
We will process personal data collected through
this website in accordance with our privacy policy, the terms of which are
incorporated into these Terms of Use. By using this website, you consent to
such processing and you warrant that all data provided by you is and will be
accurate.
You consent to us posting comments received from
you relating to our service on this website and to attributing them to you.
Links
Where this website contains links to other sites
and resources provided by third parties. These links are provided for your
convenience and you access them at your own risk. We have no control over the
contents of those sites or resources. We accept no responsibility for them or
for any loss or damage that may arise from your use of them. In respect of
goods that you may purchase through any such sites or resources, we disclaim
any warranties whatsoever in respect of such goods. This disclaimer does not
affect any statutory rights you may have against the third party seller. We do not guarantee that any links to third party
websites contained on this website will function correctly.
You may link to our home page, provided you do so
in a way that is fair and legal and does not damage our reputation or take
advantage of it, but you must not establish a link in such a way as to suggest
any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you. This website must not be framed on any other site,
nor may you create a link to any part of this website other than the home page.
We reserve the right to withdraw linking permission without notice.
Intellectual Property
All website design, text, pictures, graphics and
the selection and arrangement of them and all software compilations, coding,
underlying source code, software and all other material on this website are
copyright [2016 trueCall Limited] unless otherwise acknowledged. ALL RIGHTS ARE
RESERVED.
Infringement of our copyright in this website or
the materials associated with this website may lead to criminal and/or civil
sanctions in the UK, US and other countries.
Where applicable, trade mark rights of third
parties are acknowledged on this website. Permission is granted to you to electronically copy
and to print hard copy portions of this website for the sole purpose of using
this website as a research and information resource provided you agree not to
change and/or delete any content, web design and/or layout contained in that
material. Any other use of materials on this website, including modification, distribution
or republication, is strictly prohibited. You must not modify the paper or
digital copies of any materials you have printed off or downloaded in any way,
and you must not use any illustrations, photographs, video or audio sequences
or any graphics separately from any accompanying text. We (or any identified
contributors) must always be acknowledged as the authors of material on this
website.
You must not use any part of the materials on this
website for commercial purposes without obtaining a licence to do so from us or
our licensors.
If you print off, copy or download any part of this
website in breach of these Terms of Use, your right to use our websites will
cease immediately and you must, at our option, return or destroy any copies of
the materials you have made.
If you believe that any content of this website in
any way infringes intellectual property rights belonging to you or any third
party, please contact us immediately.
Viruses, Hacking and other Offences.
Please note that viruses and similar destructive
programs are an inherent risk of communication via the Internet. We will use
our reasonable endeavours to prevent contamination of any material sent to you
with any virus or similar destructive code.
We will not be liable for any loss or damage caused
by a distributed denial-of-service attack, viruses or other technologically
harmful material that may infect your computer equipment, computer programs,
data or other proprietary material due to your use of this website or to your downloading
of any material posted on it, or on any website linked to it.
It is your responsibility to scan what you choose
to download from this website to ensure that it is free of such items as
viruses, worms, trojan horses and other similar destructive code. You must not misuse this website by knowingly
introducing viruses, trojans, worms, logic bombs or other material which is
malicious or technologically harmful. You must not attempt to gain unauthorised
access to this website, the server on which this website is stored or any
server, computer or database connected to it. You must not attack this website
via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a
criminal offence under the Computer Misuse Act 1990. We will report any such
breach to the relevant law enforcement authorities and we will co-operate with
those authorities by disclosing your identity to them. In the event of such a
breach, your right to use this website will cease immediately.
We aim to update this website regularly, and may
change the content at any time. If the need arises, we may suspend access to
this website, or close it indefinitely. Any of the material on this website may
be out of date at any given time, and we are under no obligation to update such
material.
Limitation of Liability
trueCall shall not be liable for any special or
consequential damages that result from the use of, or the inability to use, the
materials on this site or the performance of the products, even if trueCall has
been advised of the possibility of such damages. Applicable law may not allow
the limitation of exclusion of liability or incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
Jurisdiction and applicable law
The English and Welsh courts will have
non-exclusive jurisdiction to settle any disputes which may arise out of or in
connection with these Terms of Use or use of the Website. However this does not
prevent residents of Northern Ireland, Scotland or Europe from starting
proceedings in their own local courts. We retain the right to bring proceedings
against you for breach of these Terms of Use in your country of residence or
any other relevant country. These terms of use are governed by English law.
Contact
If you wish to contact us, or have any concerns
about material which appears on this website, please contact us at
CustomerServices@trueCall.co.uk. Telephone Number 0800 0 336 339. Postal
Address: 2 Old Palace Lane, Richmond, Surrey TW9 1PG.
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